Our Leadership Team members include:
Mo Shakoori, Founder & CEO
Mo has worked in IT and technology for over 25 years, starting out in sales. Mo founded Ideal over 15 years ago with the mission of delivering technology solutions with exceptional customer service, allowing customers to achieve their absolute potential. It’s all about excellence. And that has not changed.
Mo’s passion is getting closer to customers to help address pain points and solve real-world challenges with the latest technology.
Tim Gaynor, Chief Finance Officer
Tim has worked in Finance for 20 years, leading finance teams in early-stage and established businesses through the investment cycle, in sectors including investment banking, asset management, energy and technology.
With a strong focus on data-driven decision-making, Tim is committed to promoting transparency and maintaining the organisation’s financial strength.
Emily Bignell, Head of People & Culture
With over a decade working in People and Culture, Emily has spent her career building inclusive, high-performing environments where individuals and teams can thrive. She has led cultural initiatives across growing businesses, with a particular focus on leadership development, employee experience, and organisational change.
Passionate about creating meaningful growth opportunities, Emily spearheaded the launch of the Ideal Academy and is committed to shaping a culture built on trust, fairness and open communication.
Pat White, Chief Operations Officer
With over 25 years in IT, Pat has led high-profile, customer-facing technical teams across ISPs, internal IT, outsourcing, and systems integrators. His experience spans project engineering and operational service delivery, giving him a deep understanding of how to drive performance and resilience in complex environments.
Pat believes strong relationships are built on trust, reliability, and a touch of fun. He fosters a culture of ownership, continuous improvement and empowerment, bridging strategy with execution by aligning people, processes and technology to deliver brilliant outcomes.