Hardware and Break-fix service
Maximising value from the start
At Ideal, we deliver peace of mind, leveraging our technical resources and vendor relations to help you define and procure the best hardware and break-fix services for your purposes.
Efficiency and peace of mind
Hardware procurement and break-fix services need to be simple, efficient, and effective, allowing you to quickly transact, with the assurance that background complexities are being managed on your behalf, and value is being maximised.
Hardware Procurement services
From networks, access and communications to cyber security, Wi-Fi and cloud technology, we can help you to specify and competitively purchase equipment from all of the major vendors.
Break-fix support
Our Break-fix services are tailored to fit your requirements. That might focus on critical environments with the highest levels of service, or might require a blended maintenance/spares operating model to create a cost effective solution based on hours of cover, response times, function, or criticality.
Delivered through our 24/7/365 Managed Services, we provide a single point of contact. Break-fix services are SLA-based and provide software fulfilment, triage assistance, hardware replacement, and the option for engineers on site.
Ideal in action
Arun District Council
A Wi-Fi upgrade has transformed Arun District Council’s working environment and seen them achieve the highest audit standard.
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Horder Healthcare
Six years of responsive managed service integrated with project work enables excellent patient care and rapid digital transformation.
Read more
With Ideal, you can expect:
Expertise on tap
Whether it’s procurement, maintenance or support, you’ll be dealing with experts who understand the equipment you need.
Smooth delivery
Dedicated Account Managers and a 24/7/365 UK Service Centre makes engaging with us is easy.
Quality outcomes
All of our team are focused on quality outcomes and will work tirelessly to get you up and running as quickly as possible.
How can we help?
Get a Procurement/Break-fix quote
Why not give us a try! Send us an equipment list for Procurement, Break-fix or Managed Services, and we’ll provide a competitive quote for your consideration.
