Smart Buildings Managed Services
UK-based 24/7/365 support
Managing a smart network or a converged network system (CNS) requires a specialist support service to respond to ever-changing requirements. Ideal has a long-established track record in providing leading-edge 24/7/365 network and cyber security Smart Building managed services, working as a highly skilled extension of your IT and Facilities Management team.
Helping you get more from your Smart Building
Developers and building managers face multiple challenges.
Your Smart Building needs to deliver an outstanding experience for occupants. It needs to meet its operational goals. And its performance data needs to be interpreted and actioned.
Ideal can provide the expertise and resources you need to ensure your network provides the highest availability and reliability, whilst evolving in step with the needs of your users.
Our range of services will ensure that you have a well-run CNS, minimising IT, OT, BMS and IoT issues that can compromise the smooth running of your Smart Building, campus or environment.
As part of your proactive service, we can provide a dedicated presence on site, or we can support your building with specialists in our UK-Based 24/7/365 Smart Managed Services team. Importantly, we can support your Smart Building Management team regardless of whether we designed your Smart Building network.
Monitoring your IP, 24/7/365
Smart Buildings rely upon the availability and operation of thousands of assets and devices connected to the converged network. Our service provides monitoring and management of all devices, enabling rapid identification of issues. It will notify you of incidents and provide centralised incident management where necessary.
We’ll facilitate investigation and remediation with your team and relevant third parties, until the incident is resolved.
With Ideal, you can expect:
Expert design
Agile, responsive support working to agreed SLAs and built to adapt to the fast-changing demands of your smart building.
Teamwork approach
Working as an extension of your team, we’ll take responsibility for actions and liaise with third parties where necessary.
Dependable service
Our people will keep you properly informed, ensuring total visibility and connectivity at all times.
How can we help?
Get a Smart Building Managed Service assessment
We can provide a free scoping of your Smart Building Managed Service requirements and cost an on-site or remote service to meet your precise needs.
