{"id":140,"date":"2025-05-19T11:31:15","date_gmt":"2025-05-19T11:31:15","guid":{"rendered":"http:\/\/localhost\/23520-ideal.co.uk\/dist\/?post_type=case-study&p=140"},"modified":"2025-07-23T13:34:21","modified_gmt":"2025-07-23T13:34:21","slug":"ikea","status":"publish","type":"case-study","link":"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/ikea\/","title":{"rendered":"IKEA"},"content":{"rendered":"\n\n\n
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\n IKEA <\/h1>\n

\n 14 years supporting and maintaining IKEA\u2019s Cisco network infrastructure keeps this retail giant reliably connected across the UK. <\/p>\n\n

\n \"Ikea\"\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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IKEA is the world\u2019s biggest furniture retailer, with 392 stores in 48 countries. Founded in Sweden in 1943, today the chain sells upwards of \u20ac36billion worth of goods each year.<\/p>\n

Ideal\u2019s relationship with IKEA began in 2010, with a contract to supply routing and switching equipment for all UK stores. Within a year IKEA established Ideal as its strategic partner in the UK, a relationship which extended from network and wireless hardware projects, through firewall support and into telephony.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

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\n The Challenge <\/h2>\n
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When IKEA wanted a unified communications solution for their entire UK estate, they turned to Ideal to design and implement a brand-new Cisco solution. IKEA also awarded Ideal to deliver proactive support and maintenance via a managed services wrap.<\/p>\n

As well as support, Ideal have proactively managed evolution over the years. That has included bringing new retail centres into readiness as stores have been added and managing a significant system-wide maintenance upgrade to keep IKEA at the forefront of reliable communications.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

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\n The Solution <\/h2>\n
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IKEA trusted Ideal to design and implement a previously untried Cisco unified communications solution for their entire UK estate. By implementing an effective and easily used internal directory, the project further resolved IKEA\u2019s business challenges around poor internal communication.<\/p>\n

IKEA then became a recognised Strategic Partner, providing technical steering, architecture expertise and 24\/7\/365 UK-based service support to ensure smooth operation, and help IKEA continue to meet and
\nexceed its business objectives.<\/p>\n

Ideal also play a key role in bringing new sites on board. That involves a two-day wireless audit before specifying and installing the necessary equipment.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

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\n The Result <\/h2>\n
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The unified communications solution has been a resounding success, providing reliable and consistent communications for IKEA throughout the UK.<\/p>\n

Effective planning and preparation of the upgrade project ensured that the design, testing and rollout was smooth and successful.<\/p>\n

Meanwhile Ideal\u2019s in-house, 24\/7\/365 UK-based support desk provides attention to detail in managed services, ensuring proactive monitoring and an expert response.<\/p>\n

Christopher Jackson at IKEA said: \u201cIdeal are by far the best vendor I\u2019ve ever dealt with\u2026.and have always successfully and quickly resolved any issues that have arisen.\u201d<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n\n\n

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XXStatistic Headline<\/span><\/h3>\n

We designed implemented and support the core network for the City\u2019s highest office block.<\/p>\n <\/div>\n

\n \n View the video <\/a>\n <\/div>\n <\/div>\n <\/div>\n
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XXCisco Smart Buildings\/Venue Partner of the Year<\/span><\/h3>\n

EMEA UK & Ireland Winner.<\/p>\n <\/div>\n

\n \n Read more <\/a>\n <\/div>\n <\/div>\n <\/div>\n
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\u201cHaving 24\/7\/365 Managed Services based in our offices makes for a cohesive response when it matters most for the customer.\u201d<\/p>\n <\/div>\n

\n \n Managed Services <\/a>\n <\/div>\n <\/div>\n
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14 years supporting and maintaining the Cisco network infrastructure that keeps this retail giant reliably connected across the UK.<\/p>\n","protected":false},"featured_media":196,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":true},"categories":[33,32],"tags":[],"class_list":["post-140","case-study","type-case-study","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration","category-support"],"acf":[],"yoast_head":"\nIKEA - Ideal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/ikea\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IKEA\" \/>\n<meta property=\"og:description\" content=\"14 years supporting and maintaining the Cisco network infrastructure that keeps this retail giant reliably connected across the UK.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/ikea\/\" \/>\n<meta property=\"og:site_name\" content=\"Ideal\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-23T13:34:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/03\/ikea.png\" \/>\n\t<meta property=\"og:image:width\" content=\"912\" \/>\n\t<meta property=\"og:image:height\" content=\"641\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/case-study\\\/ikea\\\/\",\"url\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/case-study\\\/ikea\\\/\",\"name\":\"IKEA - 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