{"id":1102,"date":"2025-06-20T14:41:30","date_gmt":"2025-06-20T14:41:30","guid":{"rendered":"https:\/\/staging.mintcreative.com\/ideal-test\/?page_id=1102"},"modified":"2025-07-23T09:34:46","modified_gmt":"2025-07-23T09:34:46","slug":"hardware-and-break-fix","status":"publish","type":"page","link":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/","title":{"rendered":"Hardware and Break-Fix"},"content":{"rendered":"\n\n<!-- \/\/ Hero section -->\n<section class=\"secondary-hero secondary-hero--no-additional\" style=\"background-image: url('https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/07\/Hardware_IDEALREFRESH46_Fade-scaled.jpg');\">\n    \n    <div class=\"container\">\n        <div class=\"row position-relative\">\n            <div class=\"hero-content col-12 col-lg-8  col-xl-6\">\n                <h1 class=\"secondary-hero__heading d-inline-block m-0 text-gradient\">\n                    Hardware and Break-fix service                <\/h1>\n\n                                    <h2 class=\"secondary-hero__subheading\">\n                        Maximising value from the start                    <\/h2>\n                                                    <p class=\"secondary-hero__text p-intro mb-0\">At Ideal, we deliver peace of mind, leveraging our technical resources and vendor relations to help you define and procure the best hardware and break-fix services for your purposes.  <\/p>\n                                \n                                    <div id=\"contact-trigger\" class=\"secondary-hero__btn z-0 btn-wrapper\" data-bs-toggle=\"modal\" data-bs-target=\"#contactModal\" data-subject=\"Hardware Break-Fix enquiry\">\n                        <span class=\"btn btn-color\">\n                            Get a quote                        <\/span>\n                        <div class=\"btn-extension\">\n                            <img decoding=\"async\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/themes\/ideal\/images\/_splide-right-arrow.png\" alt=\"\">\n                        <\/div>\n                    <\/div>\n                \n                \n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n\n<section class=\"split-text\" id=\"expertise\">\n    <div class=\"container\">\n        <div class=\"inner-pad\">\n\n                            <div class=\"row\">\n                    <div class=\"col-12 col-xl-6\">\n                        <h2 class=\"split-text__heading h1 text-gradient\">\n                            Efficiency and peace of mind                        <\/h2>\n                    <\/div>\n                <\/div>\n            \n            <div class=\"row\">\n                <div class=\"col-12 col-xl-6\">\n                    <div class=\"split-text__left position-sticky\">\n                        <p class=\"p-intro\">Hardware procurement and break-fix services need to be simple, efficient, and effective, allowing you to quickly transact, with the assurance that background complexities are being managed on your behalf, and value is being maximised.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"col-12 col-xl-6\">\n                    <div class=\"split-text__right\">\n                        <h3>Hardware Procurement services<\/h3>\n<p>From networks, access and communications to cyber security, Wi-Fi and cloud technology, we can help you to specify and competitively purchase equipment from all of the major vendors.<\/p>\n<h3>Break-fix support<\/h3>\n<p>Our Break-fix services are tailored to fit your requirements. That might focus on critical environments with the highest levels of service, or might require a blended maintenance\/spares operating model to create a cost effective solution based on hours of cover, response times, function, or criticality.<\/p>\n<p><span class=\"TextRun SCXW155693800 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW155693800 BCX0\">Delivered through our 24\/7\/365<\/span> <\/span><a href=\"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/managed-services\/\"><span class=\"TextRun Underlined SCXW155693800 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW155693800 BCX0\">Managed Services<\/span><\/span><\/a><span class=\"TextRun SCXW155693800 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW155693800 BCX0\">, we provide a single point of contact. <\/span><\/span>Break-fix services are SLA-based and provide software fulfilment, triage assistance, hardware replacement, and the option for engineers on site.<\/p>\n<p><span class=\"TextRun SCXW155693800 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW155693800 BCX0\">\u00a0<\/span><\/span><span class=\"EOP SCXW155693800 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"case-studies\" style=\"background-color: #f9f9f9\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-md-8 offset-md-2\">\n        <div class=\"text-center\">\n          <span class=\"pill\">\n            Case studies\n          <\/span>\n          <br \/>\n          <h2 class=\"case-studies__heading text-gradient\">\n            Ideal in action          <\/h2>\n          <p class=\"case-studies__text p-intro m-0\"><\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n    <div class=\"row case-studies__grid\">\n                <div class=\"col-12 col-lg-4\">\n            <div class=\"case-study\">\n              <a class=\"text-decoration-none\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/arun-district-council\/\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"397\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Arun-District-Council-01-e1750951950885-1024x508.jpg\" class=\"case-study__img wp-post-image\" alt=\"\" srcset=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Arun-District-Council-01-e1750951950885-1024x508.jpg 1024w, https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Arun-District-Council-01-e1750951950885-300x149.jpg 300w, https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Arun-District-Council-01-e1750951950885-768x381.jpg 768w, https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Arun-District-Council-01-e1750951950885.jpg 1122w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>              <\/a>\n              <div class=\"case-study__info\">\n                <a class=\"text-decoration-none\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/arun-district-council\/\">\n                  <h3 class=\"case-study__title\"><span class=\"text-gradient\">Arun District Council<\/span><\/h3>\n                <\/a>\n                <p class=\"case-study__excerpt\">A Wi-Fi upgrade has transformed Arun District Council\u2019s working environment and seen them achieve the highest audit standard.<\/p>\n                <a class=\"case-study__text-link text-link--gradient\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/arun-district-council\/\">\n                  Read more\n                <\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div class=\"col-12 col-lg-4\">\n            <div class=\"case-study\">\n              <a class=\"text-decoration-none\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/horder-healthcare\/\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"693\" height=\"469\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Horder-Healthcare-02.jpg\" class=\"case-study__img wp-post-image\" alt=\"\" srcset=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Horder-Healthcare-02.jpg 693w, https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/Horder-Healthcare-02-300x203.jpg 300w\" sizes=\"auto, (max-width: 693px) 100vw, 693px\" \/>              <\/a>\n              <div class=\"case-study__info\">\n                <a class=\"text-decoration-none\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/horder-healthcare\/\">\n                  <h3 class=\"case-study__title\"><span class=\"text-gradient\">Horder Healthcare<\/span><\/h3>\n                <\/a>\n                <p class=\"case-study__excerpt\">Six years of responsive managed service integrated with project work enables excellent patient care and rapid digital transformation.<\/p>\n                <a class=\"case-study__text-link text-link--gradient\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/horder-healthcare\/\">\n                  Read more\n                <\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div class=\"col-12 col-lg-4\">\n            <div class=\"case-study\">\n              <a class=\"text-decoration-none\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/caffyns\/\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"284\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/CS-Caffyns-02-400x284-1.jpg\" class=\"case-study__img wp-post-image\" alt=\"\" srcset=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/CS-Caffyns-02-400x284-1.jpg 400w, https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/CS-Caffyns-02-400x284-1-300x213.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>              <\/a>\n              <div class=\"case-study__info\">\n                <a class=\"text-decoration-none\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/caffyns\/\">\n                  <h3 class=\"case-study__title\"><span class=\"text-gradient\">Caffyns<\/span><\/h3>\n                <\/a>\n                <p class=\"case-study__excerpt\">Creating high quality secure connectivity across 18 dealerships to enhance customer, sales and servicing capability.<\/p>\n                <a class=\"case-study__text-link text-link--gradient\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-study\/caffyns\/\">\n                  Read more\n                <\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n                          <\/div>\n          <div class=\"row\">\n        <div class=\"col text-center\">\n          <div class=\"btn-wrapper\">\n            <a class=\"btn btn-color\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/case-studies\">\n              View all case studies\n            <\/a>\n            <div class=\"btn-extension\">\n              <img decoding=\"async\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/themes\/ideal\/images\/_splide-right-arrow.png\" alt=\"\">\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/section>\n\n\n\n<section class=\"icon-boxes\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <h2 class=\"text-gradient\">With Ideal, you can expect:<\/h2>\n            <\/div>\n        <\/div>\n        <div class=\"row\">\n                            <div class=\"col-12 col-lg-4\">\n                    <div class=\"icon-box\">\n                        <div class=\"icon-box__icon\">\n                            <img decoding=\"async\" width=\"53\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/design-icon.png\" alt=\"\">\n                        <\/div>\n                        <div class=\"icon-box__details\">\n                            <h3>Expertise on tap<\/h3>\n                            <p>Whether it\u2019s procurement, maintenance or support, you\u2019ll be dealing with experts who understand the equipment you need.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"col-12 col-lg-4\">\n                    <div class=\"icon-box\">\n                        <div class=\"icon-box__icon\">\n                            <img decoding=\"async\" width=\"53\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/installation-icon.png\" alt=\"\">\n                        <\/div>\n                        <div class=\"icon-box__details\">\n                            <h3>Smooth delivery<\/h3>\n                            <p>Dedicated Account Managers and a 24\/7\/365 UK Service Centre makes engaging with us is easy.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"col-12 col-lg-4\">\n                    <div class=\"icon-box\">\n                        <div class=\"icon-box__icon\">\n                            <img decoding=\"async\" width=\"53\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/uploads\/2025\/06\/support-icon.png\" alt=\"\">\n                        <\/div>\n                        <div class=\"icon-box__details\">\n                            <h3>Quality outcomes<\/h3>\n                            <p>All of our team are focused on quality outcomes and will work tirelessly to get you up and running as quickly as possible.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"cta-block\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"cta-block__inner\">\n                    <div class=\"cta-block__left-col\">\n                        <img decoding=\"async\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/themes\/ideal\/images\/_support-icon-lg.png\" alt=\"\" width=\"289\" class=\"img-fluid\" \/>\n                    <\/div>\n                    <div class=\"cta-block__right-col\">\n                        <h3>How can we help?<\/h3>\n                        <h2>Get a Procurement\/Break-fix quote<\/h2>\n                        <p class=\"p-intro\">Why not give us a try!  Send us an equipment list for Procurement, Break-fix or Managed Services, and we\u2019ll provide a competitive quote for your consideration.<\/p>\n\n                                                    <div id=\"contact-trigger\" class=\"btn-wrapper\" data-bs-toggle=\"modal\" data-bs-target=\"#contactModal\" style=\"cursor: pointer;\" data-subject=\"\">\n                                <span class=\"btn-color btn-color--reverse d-inline-block text-center\">\n                                    <span class=\"text-gradient\">Get a quote<\/span>\n                                <\/span>\n                                <div class=\"btn-extension\">\n                                    <img decoding=\"async\" src=\"https:\/\/staging.mintcreative.com\/ideal-test\/wp-content\/themes\/ideal\/images\/_btn-arrow-white.png\" alt=\"\">\n                                <\/div>\n                            <\/div>\n                        \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":631,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"page-full.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1102","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hardware and Break-Fix - Ideal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hardware and Break-Fix\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/\" \/>\n<meta property=\"og:site_name\" content=\"Ideal\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-23T09:34:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/hardware-and-break-fix\\\/\",\"url\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/hardware-and-break-fix\\\/\",\"name\":\"Hardware and Break-Fix - Ideal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/#website\"},\"datePublished\":\"2025-06-20T14:41:30+00:00\",\"dateModified\":\"2025-07-23T09:34:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/hardware-and-break-fix\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/hardware-and-break-fix\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/hardware-and-break-fix\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Expertise\",\"item\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Hardware and Break-Fix\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/#website\",\"url\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/\",\"name\":\"Ideal\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Hardware and Break-Fix - Ideal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/","og_locale":"en_US","og_type":"article","og_title":"Hardware and Break-Fix","og_url":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/","og_site_name":"Ideal","article_modified_time":"2025-07-23T09:34:46+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/","url":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/","name":"Hardware and Break-Fix - Ideal","isPartOf":{"@id":"https:\/\/staging.mintcreative.com\/ideal-test\/#website"},"datePublished":"2025-06-20T14:41:30+00:00","dateModified":"2025-07-23T09:34:46+00:00","breadcrumb":{"@id":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/hardware-and-break-fix\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/staging.mintcreative.com\/ideal-test\/"},{"@type":"ListItem","position":2,"name":"Expertise","item":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/"},{"@type":"ListItem","position":3,"name":"Hardware and Break-Fix"}]},{"@type":"WebSite","@id":"https:\/\/staging.mintcreative.com\/ideal-test\/#website","url":"https:\/\/staging.mintcreative.com\/ideal-test\/","name":"Ideal","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/staging.mintcreative.com\/ideal-test\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/pages\/1102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/comments?post=1102"}],"version-history":[{"count":16,"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/pages\/1102\/revisions"}],"predecessor-version":[{"id":2766,"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/pages\/1102\/revisions\/2766"}],"up":[{"embeddable":true,"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/pages\/631"}],"wp:attachment":[{"href":"https:\/\/staging.mintcreative.com\/ideal-test\/wp-json\/wp\/v2\/media?parent=1102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}