{"id":652,"date":"2025-06-12T14:33:53","date_gmt":"2025-06-12T14:33:53","guid":{"rendered":"http:\/\/localhost\/23520-ideal.co.uk\/dist\/?page_id=652"},"modified":"2025-07-23T13:32:23","modified_gmt":"2025-07-23T13:32:23","slug":"managed-services","status":"publish","type":"page","link":"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/managed-services\/","title":{"rendered":"Managed Services"},"content":{"rendered":"\n\n\n
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\n Managed Services <\/h1>\n\n

\n From Ideal's UK-based expert team <\/h2>\n

Whether we have designed and built your environment or you want to transition to our platform, our 24x7x365 Managed Services will work as an extension of your IT team. We'll ensure your business operates effectively, delivering the performance you need.<\/p>\n \n

\n \n Get a Managed Services audit <\/span>\n
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Protecting your business<\/h3>\n

Maintaining reliability and uptime, staying ahead with timely security patches, anticipating threats and responding swiftly to incidents and requests requires specialist expertise. That\u2019s where Ideal can help.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n

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\n ITIL-aligned proactive support <\/h2>\n <\/div>\n <\/div>\n \n
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All of <\/span>our <\/span>services offer an increased level of interactive and proactive support.<\/span><\/p>\n <\/div>\n <\/div>\n

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Our scope can include Incident Management, Problem Management, Change Management, Event Management, Request fulfilment, Asset Management, Release\/Patch Management, Vulnerability Management, and Service Availability commitments.<\/span>\u00a0<\/span><\/p>\n

This gives you real-time assurance that issues and requests are being identified and resolved. Proactive checks and forward planning avoid unnecessary surprises, allowing your IT team to focus on innovation and strategy, rather than firefighting operational issues.<\/span>\u00a0<\/span><\/p>\n

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\n \"Banner\n Lifecycle Support for Every Aspect of Your IT Infrastructure<\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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Managed Services, built around your precise IT real estate.<\/span><\/h2>\n <\/div>\n <\/div>\n
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Choosing the right level for your business<\/h3>\n

Our service offerings <\/span>enable you to select the right level of complementary s<\/span>upport<\/span> that you <\/span>need to ensure that you are delivering best practice infrastructure management for your business and your customers<\/span>.\u00a0 <\/span><\/span><\/p>\n

We offer<\/span> Standard, Enhanced and Premium<\/span> service levels. This delivers everything from<\/span> 24x7x365 <\/span>monitoring and support<\/span> to<\/span> supplement <\/span>your<\/span> own IT capability<\/span>, all the way through to <\/span>us assuming complete responsibility for your infrastructure, <\/span>supporting, managing, <\/span>and developing you<\/span>r solutions <\/span>through full lifecycle services<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\n

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\n \n Case studies\n <\/span>\n
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\n Ideal Managed Services in action <\/h2>\n

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22 Bishopsgate<\/span><\/h3>\n <\/a>\n

Delivering enhanced customer experience through a Converged Network System<\/p>\n \n Read more\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n

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Battersea Power Station<\/span><\/h3>\n <\/a>\n

Battersea Power Station is a 42 acre mixed-use development which is home to shops, bars, restaurants, hotels and luxury apartments, leisure and entertainment venues, parks and historical spaces.<\/p>\n \n Read more\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n

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Horder Healthcare<\/span><\/h3>\n <\/a>\n

Six years of responsive managed service integrated with project work enables excellent patient care and rapid digital transformation.<\/p>\n \n Read more\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n View all case studies\n <\/a>\n
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With Ideal, you can expect:<\/h2>\n <\/div>\n <\/div>\n
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Expertise on demand <\/h3>\n

Access to a team of engineers skilled on the equipment and technology that is relevant to your business.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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Smooth delivery<\/h3>\n

Working to ITIL frameworks, our personable team will keep you fully informed at all times<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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24\/7\/365 Support<\/h3>\n

Our service is based in-house in the UK, ensuring a proactive cohesive response when you need it most.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

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How can we help?<\/h3>\n

Get a Managed Services audit<\/h2>\n

We can provide a free assessment of your current IT Infrastructure and scope the right level of Managed Services for you.<\/p>\n\n

\n \n Request an audit<\/span>\n <\/span>\n
\n \"\"\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":631,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"page-full.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-652","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nManaged Services - Ideal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/managed-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managed Services\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.mintcreative.com\/ideal-test\/expertise\/managed-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Ideal\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-23T13:32:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/managed-services\\\/\",\"url\":\"https:\\\/\\\/staging.mintcreative.com\\\/ideal-test\\\/expertise\\\/managed-services\\\/\",\"name\":\"Managed Services - 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